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Gas Station & Convenience Chain

SM Gas × TRU

A 29-location convenience and fuel network built from zero digital presence into a unified growth engine running on local SEO, paid ads, a VIP community, multi-platform delivery, custom branding, and a native app in development on the TruPortals platform. One year in, every store with sales is up since we stepped on the gas.

SM Gas x TRU case study
Added Revenue In One Year $1M+ Grown through branding, systems, and marketing, with rising reviews and climbing local rankings
IndustryGas Station & Convenience
Locations29-store network
Key ServicesSEO, Google & Facebook Ads, Email/SMS, VIP Community, App Development, Delivery Integration, Branding & Merchandising
The Challenge

From zero online presence to a network-wide growth engine.

SM Gas came to us with no website, no marketing strategy, and no centralized system for connecting customers across a growing set of stores. No brand identity, no promotional tools, no infrastructure for online orders or delivery, no engagement layer, and no way to see what was working. They needed a full-scale digital and brand overhaul that could unify every location under one consistent experience while building the systems to grow, and then prove that growth in real numbers.
The Solution

One unified digital and marketing engine across the whole network.

TruCreatives built SM Gas from the ground up. A custom website at fuelwithsm.com with a dedicated page and phone system for every location. A VIP community on the TruPortals platform with email and SMS automation. Local SEO with heat-map rank tracking and Google Business Profile management for every store. Google and Facebook ad campaigns driving new VIP signups and store traffic. A foundation year to build the system, then a step-up into paid advertising that put real fuel behind it. DoorDash delivery, an in-house pickup ordering system, a native VIP rewards app, and custom branded merchandise are all rolling out now. Every location operates inside the same system, with the same brand voice, the same engagement layer, and the same data flowing back to leadership.
The Results

Growth that compounds.

$1M+ Added Revenue In A Year From branding, systems, and marketing working together
Reviews & Local Rankings Climbing across the network, market by market
29 Locations Unified under one digital system
356 VIP Members Captured Owned audience built from zero
220K+ Locals Reached By Ads Driving 13,000+ clicks to the network
1,864 Reviews Managed Monitored and replied to across the network
Strategy Deep-Dive

How the system actually works.

01 / SEO & Local Visibility

A whole network, ranking like one brand

  • Websites and Google Business Profiles built and managed for every location from scratch
  • Heat-map rank tracking on every keyword, with rankings climbing market by market
  • 814 Google posts published and a constant local-SEO content engine keeping the brand fresh
  • 1,864 reviews managed with 1,146 replies, building trust across every store
02 / Paid Advertising

Two channels, two jobs

  • 10 targeted campaigns reaching 220,000+ locals
  • Google Ads driving new VIP signups and high-intent searches
  • Facebook (Meta) Ads driving foot traffic to physical stores
  • 13,000+ link clicks, and every store with sales up since ads went live
03 / VIP Community, Email & SMS

356 customers, owned and engaged

  • 356 VIP members captured into an owned audience from zero
  • Weekly deals, promos, and updates via email and SMS
  • Native VIP rewards app in active development for a dedicated member experience
  • Personalized engagement scaled cleanly across the entire network
04 / Brand, Delivery & Operations

The full operational backbone

  • Custom website fuelwithsm.com with a dedicated page and phone system per location
  • DoorDash delivery going live store by store, rolling to the full network
  • In-house pickup ordering and a native VIP rewards app in active build
  • Custom SM-branded cups and merchandise sourced direct, turning every cup into local brand exposure
Beyond Marketing

An all-in growth and systems partner.

SM Gas’s vision is to be the leading multi-location convenience and fuel brand. Our role goes well beyond marketing campaigns. We handle the systems, the platform, the brand identity, the merchandise, the customer engagement layer, and the future expansion plans together. The foundation is built and the ads have traction, and now we are keeping the pedal down: DoorDash delivery, in-house pickup ordering, the SM VIP rewards app, and custom branded cups are all rolling out over the next 90 days. Family-first culture, premium in-store experience, and a clear path to becoming one of the most recognized convenience brands in the region.
Key Highlights

What stands out.

  • 29-location network unified under one digital and brand system
  • Over $1M in added revenue in a year from the branding, systems, and marketing built together
  • 356 VIP members captured into an owned audience from a zero start
  • Websites and Google Business Profiles built and managed for every store from scratch
  • 10 ad campaigns reaching 220,000+ locals and driving 13,000+ clicks
  • 1,864 reviews managed and 814 Google posts published across the network
  • Native VIP rewards app currently in active development
  • DoorDash delivery and in-house pickup ordering rolling out as new revenue streams
  • Custom SM-branded cups and merchandise sourced direct to save the network thousands
Challenges & Considerations

The realities we manage.

  • Started with zero online presence: full ground-up brand, site, and systems build
  • A 29-store network requires per-store pages, phone systems, and engagement layers to stay coordinated
  • Multi-location SEO and ad targeting needs ongoing optimization market by market
  • DoorDash and pickup-ordering rollout across the network is an active, staged process
  • Brand consistency across every touchpoint requires constant active management
Your Brand Is Next

Scale Your Brand With TruPortals.

Book your modernization call and see how the same system behind SM Gas can compound revenue across your locations.